FREE SHIPPING & 10% OFF GIFT CARDS!
MUST KNOW INFORMATION :
No Smoking Before A Session
PLEASE DO NOT BRING IN OUTSIDE FOOD OR DRINK TO FACILITY UNLESS YOU HAVE BOOKED A PRIVATE EVENT
Thank you for your understanding.
These items may cause an allergic reactions in some of our guests. We want to provide an environment free of allergens so everyone can enjoy...
OUR RETURN POLICY
All Health, Wellness,Remedy and Beauty Items are FINAL SALE
All CBD items are FINAL SALE
Home / Apparel / Jewelry Retail - Will receive STORE CREDIT within 30 days
(any used or lit candle will NOT receive a store credit )
Gift cards are NON REFUNDABLE
Services once completed are NON REFUNDABLE
LOST GIFT CARD POLICY
Treat your gift card like cash/currency. Lost Gift Cards CANNOT be replaced.
In order to redeem a gift card the customer MUST provide the physical gift card or the registry number. We cannot look up or recover lost Gift Cards.
FREE SESSION CARD POLICY
Free Session Cards have to cash value and cannot be combined or used towards other services. Free Session Cards or Bonus Cards and Promotions have restrictions and expiration's. No exceptions will be made for free promotions.
PRE-PAID SERVICES, TICKETS, OR PRIVATE PARTIES:
Natural disasters, weather related closings or any closures beyond the salt caves control will result in a credit to redeem services at a later date.
Refunds will not be issued. Service, ticket or party credits will be issued to the client account ONLY.
Reservations are required for large groups. Cancellations made 48 hours prior to appointment may receive a full credit to your account on a SINGLE service. For group bookings, 72 hours notice is required for any changes or cancellations to avoid fees. No call no show forfeit refund. No refund on any specialty services that cancel within 24 hours. All forms of payment including gift card payment is subject to the cancellation policy.